undefined

Terms of Service

These terms govern your use of TaxShield's website and services. Please read them carefully before using our services.

Last Updated: January 7, 2025

Acceptance of Terms

By accessing and using TaxShield's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our services.

Services Provided

TaxShield provides professional tax resolution services including but not limited to:

Tax Audit Defense

Professional representation during IRS audits and examinations

Offer in Compromise

Negotiating settlements with the IRS for less than you owe

Wage Garnishment Release

Stopping IRS wage garnishments and bank levies

Installment Agreements

Setting up payment plans with the IRS

Client Responsibilities

As a client of TaxShield, you agree to:

  • Provide accurate and complete information regarding your tax situation
  • Respond promptly to requests for documentation and information
  • Pay all agreed-upon fees in a timely manner
  • Notify us immediately of any changes to your contact information
  • Comply with all IRS requirements and deadlines we communicate to you
  • Not engage another tax professional for the same matter without written notice

Important Notice:

Failure to provide accurate information or meet deadlines may affect the outcome of your case and could result in additional penalties and interest.

Fees and Payment Terms

Fee Structure

All fees will be clearly outlined in your service agreement before work begins

Payment Terms

Payment is due as specified in your signed agreement

  • A retainer fee may be required before services begin
  • Additional fees may apply for complex cases or expedited services
  • Refunds are subject to the terms outlined in your service agreement
  • Late payment fees may apply to overdue accounts

Limitations and Disclaimers

No Guarantee of Outcomes

While we strive for the best possible results, we cannot guarantee specific outcomes in your tax matter. Results depend on many factors including the specifics of your case and IRS policies.

  • We are not responsible for penalties or interest that accrue during representation
  • Client remains responsible for compliance with all tax obligations
  • We do not provide tax preparation services unless specifically agreed upon
  • Our services do not constitute legal advice unless provided by a licensed attorney

Confidentiality

TaxShield is committed to protecting your privacy and maintaining the confidentiality of your information:

Protected Information

All client information is confidential

Professional Standards

We follow all professional ethics rules

Secure Storage

Documents stored securely

Termination of Services

Either party may terminate the professional relationship under the following conditions:

Client Termination

You may terminate services at any time with written notice. Fees for work completed remain due.

TaxShield Termination

We may terminate for non-payment, failure to cooperate, or conflicts of interest.

Website Use Terms

When using our website, you agree to:

  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to any part of the website
  • Not transmit viruses or other harmful code
  • Not engage in any activity that interferes with website operation
  • Respect all intellectual property rights

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Email

support@taxshieldinc.com

Phone

(888) 980-8283

Business Hours: Monday - Friday, 8:00 AM - 8:00 PM EST

Changes to Terms

TaxShield reserves the right to modify these terms at any time. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our services constitutes acceptance of any changes.